You’ll receive an email as soon as your order is placed.

If it’s not there, check your spam folder or contact us at info@kitactive.com

If your order hasn’t shipped yet, we’ll do our best to update or cancel it.

Reach out as soon as possible.

We currently ship within the U.S. & Canada.

Standard shipping usually arrives in 3–7 business days depending on location.

Once your order ships, you’ll receive a shipping confirmation with a tracking link.

Yes. Our fabrics are engineered for breathability, comfort, and performance.

Yes — everything is Made to Match+ so you can build seamless sets.

Visit our return portaland follow the steps.

Returns for refunds include a $6 flat rate shipping fee.

Exchanges are always free.

Once the carrier scans your return, exchanges process quickly.

Refunds take 5–10 business days after processing.

Our support team is available via email at info@kitactive.com

We respond within 24–48 hours.